bbf88 Privacy Policy

bbf88 is committed to protecting the personal data of all users who access our platform. As an online casino and sports betting platform serving the Bangladesh market, bbf88 handles a range of personal and financial data as part of providing its services, verifying user identities, processing payments, and meeting its compliance obligations. This Privacy Policy sets out in clear terms what data we collect, why we collect it, how we use it, who we may share it with, and how long we keep it.

This policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, each of which contains provisions relevant to how we handle your data in specific contexts. By registering an account on bbf88 or by continuing to use the Platform after this policy is published, you acknowledge that you have read and understood this Privacy Policy and agree to the data practices it describes.

We do not knowingly collect sensitive personal data — such as health information, religious beliefs, or political opinions — beyond what may be incidentally disclosed in a support communication. Where any such data is received, it will not be retained beyond the period necessary to resolve the relevant matter. We do not collect data from users we know to be under 21 years of age. Where underage access is discovered, the account is closed and any associated data is handled in accordance with applicable law.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. Any sharing of your data with third parties is limited to what is strictly necessary for the operational, legal, and compliance purposes described in this policy. bbf88 will never share your personal data with any party outside the scope of this policy without obtaining your prior explicit consent, except where required to do so by law or by order of a competent authority.

• Contract performance: processing necessary to create and manage your account, process your transactions, and deliver the services you have requested under the bbf88 Terms & Conditions.
• Legal obligation: processing required for us to comply with applicable laws and regulations, including KYC identity verification, AML transaction monitoring, age verification, and data retention mandated by applicable law.
• Legitimate interests: processing for the purposes of Platform security, fraud prevention, responsible gaming monitoring, system maintenance, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: processing for marketing communications and non-essential cookies, where you have provided your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing based on consent before your withdrawal.

bbf88 may share your personal data with the following categories of third parties, subject to appropriate data protection agreements and only to the extent necessary for the specific purpose:

• Payment service providers (including bKash, Nagad, Rocket, and Upay) — to process deposits and withdrawals on your behalf. These providers receive only the minimum data required to complete the relevant transaction.
• Identity verification and KYC service providers — to assist with the verification of identity documents and age confirmation as part of our mandatory compliance programme.
• Game content providers (such as Pragmatic Play, Evolution Gaming, Spribe, and other licensed studios) — to deliver the games and betting markets you access on the Platform. These providers may receive limited session and account status data necessary to load and operate their game content correctly.
• Regulatory and law enforcement authorities — where we are required by applicable law, court order, or regulatory direction to disclose your data. bbf88 will, where legally permitted, notify you of such a disclosure.

All third-party data processors engaged by bbf88 are required to process your data only on our documented instructions, to maintain appropriate technical and organisational security measures, and to delete or return your data upon termination of their engagement. bbf88 does not permit any third-party processor to use your data for their own independent purposes.

You can manage your cookie preferences at any time through the cookie settings tool available on the Platform. Withdrawing consent for non-essential cookies will not affect cookies already set during a previous session; those will expire according to their individual lifespans. Blocking all cookies via your browser settings is possible but will prevent essential cookies from functioning, which will impair your ability to use the Platform.

Account and identity data is retained for the duration of your active account relationship with bbf88 and for a minimum period following account closure as required by applicable AML and financial record-keeping regulations. Transaction records are retained for the period mandated by applicable law from the date of each transaction. Communications data is retained for a reasonable period sufficient to address any follow-up matters and to meet dispute resolution requirements.

When data is no longer required for any applicable purpose, bbf88 will securely delete or anonymise it in a manner that prevents reconstruction of the original personal data. Where deletion is not immediately possible due to technical constraints (for example, data held in backup archives), the data will be isolated from active processing and deleted at the earliest practicable opportunity.

bbf88 protects your personal data using SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers. Access to personal data within bbf88 is restricted to authorised personnel on a need-to-know basis, governed by role-based access controls. Our systems are subject to regular security assessments, and we maintain incident response procedures to manage any potential data security events promptly. Payment data is handled in accordance with applicable payment security standards and is never stored in plain text.

While bbf88 takes all reasonable steps to secure your data, no online platform can guarantee absolute security. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, bbf88 will notify affected users without undue delay and take immediate steps to contain and remediate the incident. You also play a role in keeping your data secure: use a strong, unique password for your bbf88 account, enable any available two-factor authentication, and report any suspected unauthorised access to your account to bbf88 support immediately.

To exercise any of the rights listed above, contact bbf88 customer support via the email address in the footer of this page. We will acknowledge your request within 5 business days (Bangladesh Standard Time, UTC+6) and respond substantively within 30 days. We may need to verify your identity before processing your request. Where a request is complex or numerous, the response period may be extended by a further 30 days; you will be informed of any extension and the reason for it.

bbf88 does not knowingly collect, process, or retain personal data from any individual under 21 years of age. Age verification is a mandatory step in our registration and KYC process, and the Platform is designed and marketed exclusively for adults aged 21 and above. If we become aware that personal data has been collected from a user who is under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has accessed bbf88 without your knowledge, please contact our support team immediately via the email address in the footer of this page.

As part of delivering the bbf88 Platform, your personal data may be processed by service providers and game content partners whose servers or operational infrastructure are located outside Bangladesh. Where such international transfers occur, bbf88 takes steps to ensure that your data receives a level of protection consistent with applicable data protection principles. This includes requiring that international processors maintain adequate security standards, enter into appropriate data processing agreements, and handle your data only for the specific purposes authorised under this policy. bbf88 will not transfer your data internationally for purposes other than those described in this policy without your prior consent.

When we make material changes to this Privacy Policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify registered users via on-platform notification or email before the updated policy takes effect, where reasonably practicable. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this page periodically. Your continued use of the Platform after any change constitutes your acceptance of the updated Privacy Policy. If you object to any change, you should cease using the Platform and may request account closure by contacting bbf88 support.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to submit a formal privacy complaint, please contact bbf88 customer support using the email address displayed in the footer of this page. When submitting a data rights request, please include your registered account username and a clear description of the right you wish to exercise or the concern you want to raise. All privacy requests are handled in accordance with this policy and applicable data protection principles. bbf88 will acknowledge your contact within 5 business days (Bangladesh Standard Time, UTC+6) and aim to provide a substantive response within 30 days.